FAQ's

1. What does Zopy sell?

Zopy specializes in wall art designed to enhance your living spaces. Our collection helps you add personality and style to your home, office, bedroom, or living room.

2. How can I place an order?

Shopping with Zopy is simple. Browse our wall art collection, choose your preferred product, add it to your cart, and complete the checkout process with your correct delivery details.

3. What payment methods does Zopy accept?

Zopy currently accepts Cash on Delivery (COD) only. You pay for your order when it arrives at your delivery address, subject to delivery availability.

4. Does Zopy offer free shipping?

Yes, Zopy provides free shipping on eligible orders. No shipping fee is charged for standard delivery.

5. How long does delivery take?

At Zopy, order handling generally takes 1–2 business days, while transit takes approximately 3–5 business days. The estimated total delivery time is 5–8 business days.

6. Can I return a product?

Yes, Zopy offers free returns within 14 business days, subject to our Return & Refund Policy and applicable eligibility conditions.

7. How do I request a return or refund?

To request a return or refund from Zopy, contact our support team at support@zopy.com with your order number and the reason for your request. Our team will guide you through the process.

8. How long does a refund take?

Once your refund is approved, Zopy processes it within 3 days. The time required for any additional payment or banking arrangements may vary.

9. How can I contact Zopy?

You can contact Zopy using the details below:

• Email: support@zopy.com

• Phone: +5569999917966

• Address: Königsallee 44, 37081 Göttingen-Weststadt, Germany

10. What should I do if my order is delayed?

If your order has not arrived within the estimated 5–8 business days, please contact Zopy with your order number. We will do our best to help you check the delivery status.

11. Can I change or cancel my order?

If you need to change or cancel an order, contact Zopy as soon as possible. Changes may not be possible once your order has been processed or dispatched.

12. How can I choose the right wall art?

When shopping with Zopy, consider your available wall space, room décor, preferred colors, and the style you want to create. Check each product's description and dimensions before placing your order.

13. Does Zopy provide customer support?

Yes, Zopy welcomes customer questions and feedback. Contact us by email or phone for assistance with products, orders, shipping, returns, or refunds.

14. Why should I shop with Zopy?

At Zopy, we aim to make finding wall art simple and convenient. We offer a carefully presented collection, free shipping, customer support, and clear return and refund information to help you shop with confidence.

Thank you for choosing Zopy for your wall art and home décor needs!